24/7 Support and Warranty

Our warranty is backed up by an online Warranty and Technical Support team who are available 24 hours every day of the week. Our Warranty and Technical Support team resolve over 97% of warranty claims and they will attend to your matter ASAP. In the unlikely event that your product needs to be inspected, we have service centres all across the nation. Our warranty covers parts, labour and postage to the customer. Products with major faults will be replaced in full, while products with minor faults will be repaired.


After contacting our Warranty and Technical Support team, you will be issued with a ticket that will allow you to check on the status of your service issue and have a record of its progress. 

 

Submit a warranty claim

 


 

Product Warranty

If you would like to confirm the conditions of your warranty, please select your applicable product below to download the relevant warranty card.

Optimum
Cooking Appliances

Optimum
Vortex Blenders

Optimum
Cold Press Juicers

Optimum
Dehydrator